Terms of Service

Effective August 1, 2026.

These Terms are the agreement between you and MetaBiotics LLC, doing business as Works Probiotics ("Works," "we," "us"), covering worksprobiotics.com and everything you buy from it. Read section 16 carefully. It affects how disputes between us get resolved.

1. Agreeing to these Terms

By using the site or placing an order, you agree to these Terms. If you do not agree, do not use the site.

2. Who can buy

You must be 18 or older and able to enter a contract. We sell and ship only within the United States. Works is not intended for anyone under 18.

3. Changes to these Terms

We may update these Terms. The effective date at the top tells you which version applies. If a change is significant we will post notice on this page before it takes effect, and where we can email you, we will. Changes do not apply retroactively to an order already placed. Continuing to use the site or keeping your subscription after a change takes effect means you accept the new version.

4. The product

Works for Glucose Wellness is a dietary supplement. It is not a drug.

Use it as directed on the label. Do not exceed the stated serving. Keep it away from children. Check the label for ingredients and allergens before use.

5. Not medical advice

Everything on this site, including anything in our blog, our emails, and our research summaries, is information, not medical advice. It is not a substitute for care from a qualified professional and it does not create any provider relationship between us.

Talk to your healthcare provider before starting Works, particularly if you are pregnant, nursing, taking any medication, living with any health condition, or scheduled for surgery. Never delay or disregard professional medical advice because of something you read here.

If you have a bad reaction, stop taking the product and get medical help if you need it. Then tell us at support@worksprobiotics.com so we can record it and report it if we are required to.

6. Subscription, billing, and cancellation

Works is sold only as a subscription. There is no one-time purchase.

What you are agreeing to. When you subscribe, you authorize us to charge your payment method $50.00 per month, automatically, every month, until you cancel. Your first charge happens when you subscribe. Each later charge happens on the same day of the following month. Shipping and tax, if any, are shown at checkout before you pay.

Consent. We show these terms at checkout, next to the button you press, and we do not pre-check any box for you. After you subscribe we email you a confirmation that repeats the price, the renewal schedule, and how to cancel. Keep it.

Reminders. We email you before each renewal charge, so a charge should never be a surprise.

Cancelling. You can cancel at any time, yourself, from your account. It takes no more steps than subscribing did, and you do not have to call, email, or speak to anyone to do it. If you would rather we do it for you, email support@worksprobiotics.com and we will.

What cancelling does. It stops every future charge immediately. There is no notice period and no cutoff date. If a charge has already gone through when you cancel, that order will still ship, and it is covered by our return policy like any other order. You will not be charged again after that.

Skipping and pausing. You can also skip a shipment or pause your subscription from your account instead of cancelling.

Price changes. We may change the price. If we do, we will email you at least 30 days before the change takes effect, and you can cancel before it does. Continuing your subscription after that notice means you accept the new price.

Failed payments. If a charge fails we will retry it and email you. If we cannot collect after several attempts, we will pause your subscription rather than keep trying.

7. Orders, pricing, and taxes

Prices are in United States dollars and do not include tax. We calculate tax at checkout based on your shipping address.

We try hard to keep the site accurate, but if a price or product description is wrong, we may cancel an affected order and refund you in full. We will tell you if that happens. We may also limit quantities or refuse an order if we suspect fraud.

8. Shipping, returns, and refunds

See our Shipping & Returns page, which is part of these Terms. In summary: we ship within the United States; unopened, unexpired bottles may be returned within 30 days of delivery for a refund or replacement; for safety reasons we cannot accept opened bottles. Start a return by emailing support@worksprobiotics.com with your order number.

Risk of loss passes to you when the carrier delivers. If a shipment arrives damaged or does not arrive at all, email us and we will make it right.

9. Your account

Keep your password to yourself and keep your account details current. You are responsible for what happens under your account. Tell us right away if you think someone else has access to it.

10. Acceptable use

Do not use the site to break the law, to interfere with how it runs, to scrape or harvest data from it, to get into any part of it you are not authorized to reach, to upload anything malicious, or to resell our products without our written permission. We may suspend or close an account that does.

11. Our content and intellectual property

The site, its text, images, design, and the WORKS name and wordmark belong to us or our licensors and are protected by copyright and trademark law. You may read and share our pages. You may not copy them for commercial use, republish them as your own, or use our name or wordmark without our written permission.

The technology behind Works for Glucose Wellness is licensed from Arizona State University and is patent pending. Arizona State University does not endorse, and is not responsible for, this product, this site, or these Terms.

12. Anything you send us

If you send us a review, comment, photo, testimonial, or suggestion, you keep owning it, and you give us permission to use, display, and adapt it in connection with our business, without payment. Only send us things you have the right to send. We do not have to publish anything, and we may remove anything.

13. Links to other sites

We link to research articles and other outside pages. We do not control them and we are not responsible for what is on them.

14. Disclaimer of warranties

We stand behind our product, and we will replace or refund anything that arrives wrong. Beyond that, the site and everything on it are provided "as is" and "as available," and to the fullest extent the law allows we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise the site will be uninterrupted or error-free.

We make no promise that Works will produce any particular result for you. Individual responses to any supplement vary.

Some states do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

15. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of the site or the product.

Our total liability for any claim relating to the site or the product is limited to the greater of the amount you paid us in the 12 months before the claim, or $100.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not permit us to limit. Some states do not allow some of these limits, so parts of this section may not apply to you.

16. Disputes, arbitration, and class action waiver

Read this section. It changes how a dispute between us gets decided, and it limits your right to go to court or take part in a class action.

First, talk to us. If something goes wrong, email support@worksprobiotics.com and describe the problem and what you want. Most things get fixed here. Neither of us may start an arbitration or a lawsuit until 60 days after that email, so that we have a real chance to resolve it.

Arbitration. If we still cannot resolve it, you and we agree that any dispute arising out of these Terms, the site, or the product will be settled by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides the dispute and the award can be entered as a judgment in any court. You and we both give up the right to a jury trial.

Where. The arbitration takes place in the county where you live, or by phone, video, or written submission if you prefer. You never have to travel to Arizona for it.

Costs. The AAA Consumer Rules govern fees, and they cap what a consumer pays. We will pay the filing fee for you if the AAA does not waive it and your claim is for $10,000 or less.

Small claims. Either of us may bring an individual claim in small claims court instead, if it qualifies.

No class actions. Claims must be brought individually. Neither of us may bring a class, collective, consolidated, or representative action, and the arbitrator may not combine anyone else's claim with yours. If this paragraph is found unenforceable for a particular claim, then that claim, and only that claim, is decided in court rather than in arbitration.

You can opt out. If you do not want this section to apply, email support@worksprobiotics.com with the subject line "Arbitration opt-out" within 30 days of your first order, and include your name and order number. Opting out costs you nothing, changes nothing else about your account, and means disputes go to court instead. If you opt out, section 17 governs where.

17. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws rules. If section 16 does not apply to a dispute, that dispute belongs in the state or federal courts located in Maricopa County, Arizona, and you and we both consent to that. This does not take away any right you have under the consumer protection law of the state where you live.

18. Odds and ends

Severability. If any part of these Terms is unenforceable, the rest still stands.

No waiver. If we do not enforce something, we have not given up the right to enforce it later.

Assignment. You may not transfer these Terms. We may, in a merger, acquisition, or sale of assets.

Events outside our control. We are not responsible for delays caused by things we cannot control, such as carrier failures, supply interruptions, natural disasters, or government action.

Entire agreement. These Terms, the Privacy Policy, the Consumer Health Data Privacy Policy, and the Shipping & Returns page are the whole agreement between us about the site and your order.

19. Contact

MetaBiotics LLC, dba Works Probiotics
PO Box 17263, Fountain Hills, AZ 85269
support@worksprobiotics.com